When you do a and the scores are 20, 21 (this is never allowed) or 22, let the person go through that section again to make sure that they chose their answers properly.
Nine times out of ten, the answers change and become more pronounced one way or the other. It takes literally 2 minutes but this is going the extra mile!
For me, an assessment with scores of 20 and 22 is indicative of someone trying to change their personality to fit in. They are probably so used to it that it almost feels normal but remember, it’s the natural tendencies we’re after.
Any questions? Please email me.